Privacy Policy

Effective Date: March 31, 2026

At JRE Inc. (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, browse products, create an account, place an order, or contact us.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following information:

Information you provide directly

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment and order details
• Company or restaurant name
• Information submitted through contact forms or quote requests

Information collected automatically

When you use our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited
• Time spent on pages
• Search queries
• Shopping cart contents
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Deliver products and services
• Provide warranties and product support
• Respond to customer service inquiries
• Send order confirmations and updates
• Improve website functionality and user experience
• Maintain account and cart sessions
• Detect fraud and protect our website
• Send marketing emails or promotions (only where permitted by law)

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

These may include:

Necessary cookies

Required for:

• shopping cart functionality
• checkout
• account login
• session management
• saved preferences

Analytics cookies

Used to understand:

• how visitors use our website
• popular products and categories
• search activity
• performance improvements

Marketing cookies

If enabled, these may be used for:

• retargeting ads
• social media advertising
• conversion tracking

You can manage your cookie preferences using our cookie banner and browser settings. Under Canadian best practices, consent should be meaningful and easy to withdraw.

4. Payment Processing

Payments made through our website may be processed by secure third-party payment providers such as Stripe, PayPal, or other WooCommerce-compatible gateways.

We do not store full credit card information on our servers.

Payment providers process your information according to their own privacy policies.

5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary, including:

• payment processors
• shipping and delivery carriers
• website hosting providers
• email service providers
• analytics tools
• warranty or service partners
• legal authorities where required by law

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including:

• SSL encryption
• secure hosting environments
• restricted admin access
• secure payment gateways
• regular software updates

While no system is 100% secure, we take commercially reasonable steps to protect your information.

7. Data Retention

We retain personal information only as long as necessary to:

• fulfill orders
• maintain warranty records
• comply with legal, tax, and accounting obligations
• resolve disputes
• enforce our agreements

Account and order data may be retained for legitimate business and regulatory reasons.

8. Your Rights

Subject to applicable Canadian privacy laws, you may request to:

• access your personal information
• correct inaccurate information
• withdraw consent where applicable
• request deletion where legally permitted
• ask how your data has been used

To make a privacy request, contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites, brands, manufacturers, or financing partners.

We are not responsible for the privacy practices of those websites.

10. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or would like to request access to your information, please contact:

Jacob’s Restaurant Equipment Inc.
[Your Business Email]
[Your Phone Number]
[Your Business Address or PO Box]